FAQ’s


Delivery charges

All quotations are ex works unless specified.

We can arrange delivery for clients if required, services include next day to anywhere in the UK, same day courier, or overnight services, home or abroad.

 

Payment terms

For first orders placed by a customer, we ask for the full payment before starting the order.

Our standard payment terms are 30 days from the date of invoice. To open a credit account we would require our application form (available on request) to be completed, signed and returned. Invoices and statements are sent by email.

We accept payment by cheque or BACs.

 

Turnaround time

Turnaround time is usually 5 working days from receipt of proof approval, subject to size and complexity of the job.

If there is a firm delivery date, please give us as much notice as possible.

This allows us to understand your requirements, check availability of stock and plan accordingly. This will also allow us to let you know when we need your files in order to meet your deadline.